Contact Welfare

You can contact any member of the welfare team individually, or attend a drop in, and we will be more than happy to help. Here are some other ways to get in touch:

Anonymous messaging system: ucwelfare.castlejcr.com

Welfare Phone (between 9am and 9pm) – 07852609867 (outside these hours, you can contact the porters on 0191 334 3800)

Facebook – ‘Castle Welfare’

Snapchat – castle_welfare

You can use this form to communicate anonymously with the Welfare Officer, Archie. You could ask a question which you would prefer not to talk about directly, request Welfare supplies for you to anonymously collect, report an incident or use it to just send your thoughts. When you submit the form, your message will be assigned a random ‘Ticket ID’. This is the only thing which connects you to the message so it cannot be ‘de-anonymised’ or linked back to you. It is entirely confidential. Remember to keep your Ticket ID as it is the only way to access your response later. If you would like us to know who you are, feel free to include your name in the message. Come back in a few days and click ‘View Response’, then enter your Ticket ID. You can enter some additional information or reply as many times as you like using the same Ticket ID.